We are located in Sanur Kauh, in between Pitaloka and KOOD. Our address is:
- Frieda Moon
- Jl. Mukti Sari 52
- Denpasar Selatan
- 80228, Bali
Shipping costs
We ship from Bali, Indonesia. Our current rates are:
- Bali: 30k (Free above Rp. 500k)
- DKI Jakarta & Banten: 35k (Free above Rp. 1.000k)
- Sumatra & Sulawesi: 80k (Free shipping above Rp. 1.000k)
- Papua & Papua Barat: 150k (Free shipping above 1.500k)
- Rest Indonesia: 50k (Free shipping above Rp. 1.000k)
- Australia: 400k
- New Zealand: 500k
- Singapore: 350k
- Malaysia: 350k
- Thailand: 350k
- China, Japan, Philippines, Taiwan, USA & Vietnam: 500k
Delivery times
- Bali: Same day if ordered before 5pm (includes most regions from south Bali to some parts of Ubud. Pecatu, Uluwatu, Nusa Dua, upper Ubud and North Bali next day delivery, with heavy rain always next day delivery. Order value must be above 500k, otherwise next day delivery)
- Other parts of Bali next day delivery
- Outside of Bali: 4-12 working days
You can find our return policy here.
We only use high quality fabrics for all of our clothing. High quality organic cotton, Rayon and Linen. On most of our items the buttons are made of up-cycled coconut shells.
Most of our jewellery is made from high quality 925 silver, unless stated otherwise. The gold plating can have different thickness measured in microns. The higher the microns, the thicker the gold plating.
All sales are final. Not possible to return any items.
If you do encounter an issue with any of our items that you have bought in our shop in Sanur, please contact us. We can always work something out together.
At our brand, we pride ourselves on offering excellent customer service! You can reach us via WhatsApp ( press link to start chat ) every day from 9 AM to 5 PM WITA for quick and friendly assistance. If you prefer, feel free to use our contact form or email us anytime at [email protected]. We’re here to help and look forward to hearing from you!
- Wash your silver by hand in hot, sudsy water as soon as possible after use.
- Rinse well in clear hot water and hand-dry immediately and thoroughly.
- For silver that is tarnished, clean with a good quality silver polish and avoid “dip” polishes
- Apply a small amount of silver polish to a soft cloth.
- Gently rub the silver with the cloth several times.
- Rinse the silver thoroughly in warm water.
- Blot dry and shine your silver with a polishing cloth or mitts. This will remove the tarnish and restore shine.
- Remove the jewellery while sleeping or exercising.
- Avoid contact with perfumes and body oils.
- Long contact with sweat can damage the jewellery.
- Do not use chemical jewellery cleaners.
- Keep the jewellery dark, cool and dry.
- Hand wash cold, as this material may shrink slightly.
- Not suitable for the dryer.
- Machine wash 30˚.
- Not suitable for dryers.
- Wash in a laundry bag to protect your favourite pieces.